A Customized Approach to IT Services

Founded in 2012 and based in Acton, Massachusetts. Patterson IT provides services around the country and around the world.
Laptop on table
Support you need
Tailored to your business
Fitting your budget

What Makes Patterson IT Different?

IT services are dominated by Managed Service Providers (MSPs) competing to get as many “seats” as possible. These companies range from big to small, and most will want to sell you a fixed price to provide unlimited support per person or per device packaged with software licenses. That one-size-fits-all approach may not be right for you.

Patterson IT offers licenses for your preferred business applications and services, including basic support, at retail price. Additional support is pay-as-you-go, so you don’t need to commit to a large support spend up front if you anticipate only occasional support needs or prefer to pay only for what you use. Patterson IT will also support you if you prefer to handle some of the day-to-day administration of your own systems, and work with you depending on your specific capabilities and needs.

IT Services

Technical Support

Issue resolution, updates, project implementation, and more. Technical support should focus on empowering users, not make them dependent on IT gatekeepers. Find out what makes my approach different.

Managed Services

Business class email, identity management, productivity applications, and more. Get a trusted point of contact to diagnose issues, answer questions, and configure services.

Infrastructure

Setup, monitoring, and management of cloud-based or on-premises infrastructure. Networks, servers, storage.

Security and Backup Solutions

Plan and implement security and backup solutions. Discuss and enforce policy, remotely monitor and respond to incidents, and ensure critical information is backed up.

Managed Hosting

Affordable responsible hosting and management of your websites, with flexibility based on your needs.